※Please make sure to read.※
We’re informing the suspension of IAOE and NTA (Nippon Travel Agency) during National Holidays. The period indicated below is national holidays in Japan (called “Golden Week”), therefore IAOE and NTA are not opened during the period.
Please note that we will not be able to contact or respond to you in any way during this period.
【closed period of IAOE(International Affairs Office of Engineering)】
April 29th, 2022 (Fri.) ～ May 8th, 2022 (Sun.)
During this period above, we, IAOE, and NTA is also closed, and please note that we are not able to respond to all e-mails as well during the period. On Monday, May 2nd and Friday, May 6th, we will only respond to e-mails which are manageable for IAOE, since NTA is completely closed during the period.
Please note that we, IAOE will not coordinate flights and accommodations.
【closed period of NTA (Nippon Travel Agency)】*Reference information: details directly from NTA.
April 29th, 2022 (Fri.) ～ May 8th, 2022 (Sun.)
During the period above, NTA will be closed for all correspondence, airline ticket reservations, and hotel reservations and all coordination.
Responses to emails we received after April 28th (Thu.) will not be returned until May 9th (Mon.) or later.
For students who will arrive in Japan during this period, please contact emergency contact information which is listed in the “Arrival Information” in case of your emergency.*For further information, confirm directly with the NTA.
【Important】*Please make sure to read.
- For students who have not started communicating with NTA:
Students who are not currently communicating with NTA should not proceed with flight ticket arrangements on their own without NTA’s permission, as communication with NTA will not begin until May 9th, when the national holidays end. Please be sure to proceed after receiving instructions from NTA to arrange flight tickets.
- For students who have already started communicating with NTA:
For students who have already begun communicating with NTA, you will be contacted directly by NTA and should communicate directly with NTA. Please do not inquire with IAOE as adjustments are not made by us. In addition, please do not purchase airline tickets without coordination and instructions from NTA, as NTA contact will not be available during this period. If you have any questions or need confirmation, please contact the NTA directly by the 28th.
- For students planning to enter Japan by self-arrangement without NTA(Excluding students who have informed the IAOE of their itinerary in advance.):
If possible, please refrain from traveling to Japan during this period (since we can’t help you during this period in case of your emergency).
- For students entering Japan during this period
If you enter Japan during this period, necessary documents should be submitted in advance, either on April 28th or on May 2nd. (Check STEP 4 for documents to be submitted.)
▼(Reference)Ministry of Health, Labour and Welfare HP：
Border Measures | Ministry of Health, Labour and Welfare | Government of Japan｜厚生労働省 (mhlw.go.jp)
【Emergency Contact Information during the national holidays】
We would like to inform you how to contact us in an emergency during the national holiday break.
In the situation of following emergencies, please contact “Nippon Travel Agency (NTA)” , referring to each case below. Please do not use this information for non-emergency situation, and please note that the emergency contact information is not our office “International Affairs Office of Engineering, Hokkaido University (IAOE)”. (We, IAOE is not available during holidays.)
- In the situation of a sudden flight change, contact NTA using the emergency contact information on the “Arrival Information” issued by NTA. After that, please follow the instructions from NTA.
- If your PCR test result is positive in quarantine at the time of entry into Japan, you need to cancel your hotel room. To do that, please contact the emergency contact information of NTA by e-mail as above.
- If your PCR test result is positive at the hotel where you will stay after entering Japan, the NTA will contact HU. Then, HU and NTA will contact you about what to do after that, so please follow the instructions.
【Emergency Contact Information during the national holidays】
■Nippon Travel Agency /NTA *Please refer to “Arrival Information”
・Phone:080-3436-0393 (10:00am-16:00pm)
・Email: nta.scholarship@gmail.com
・Phone for urgent matter (like missing your flight):090-6486-8162(16:00pm-10:00am)
○Contact Information for non-emergency situation (You can’t use this for in case of your emergency)
All correspondence in NTA and IAOE will be suspended during the national holidays, and we both offices will restart after May 9th. However, sending emails to NTA representative for the information of flights, accommodations, and waiting period matters is fine. Also sending emails to IAOE（kokusai@eng.hokudai.ac.jp ※not for emergency） for other inquiries is fine as well. But please note that you will receive the response after May 9th.